It looks like support for this game is non existant. I've found a few support email addresses for AOE3 help but they all keep getting bounced back. They pointed me to a microsoft account article but the support email address doesnt work. Steam support say as its a seperate account and activation system, they have noway to access it and help. and i was supplied with product key for the product which was , and when i install the game it asks for the product key, however when i enter this it tells me that the product key i have entered is not valid, so please could i request a new product key or some.So it looks like that someone is somehow using my CD key and product ID, created an ESO account, and as its a one time deal, I have no way of creating an account to play multiplayer as my key and ID are tied to this other username & email address. I bought a second-hand copy (so i assume it had been installed by the previous owner) of Age of Empires 3 yesterday. I then tried the security question and it was in a language that I don't even speak. I input my CD key and product ID and got a username that I would never of picked in a million years. I got a 101 error message when trying to create an account so I tried account recovery incase I maybe did create one all those years ago and simply forgotten. I purchased this game on steam years ago, never really played it, found out the other day a few guys at work have it and we decided we'd all jump on multiplayer and have a few games.
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